1. INTRODUCTION
Welcome to Novalta Learning Agency (“Novalta”). These Terms and Conditions (“Terms”) govern your access to and use of our comprehensive consulting, content development, training delivery, and performance analytics services (collectively, the “Services”).
By engaging Novalta, you acknowledge that you have read, understood, and agreed to be bound by these Terms. These Terms, together with any Agreement or Statement of Work executed between the parties, constitute the entire understanding related to the provision of Services.
For any questions or clarifications, please contact us at contact@gonovalta.com.
2. DEFINITIONS
- Client: The individual or organization engaging Novalta for Services.
- Agreement: The binding contract or Statement of Work between Novalta and the Client that specifies the scope, deliverables, and terms of the Services.
- Deliverables: Any outputs, materials, or intellectual property provided by Novalta as part of the Services.
- Confidential Information: Any proprietary or non-public information shared between the parties during the engagement.
- Force Majeure: Events beyond reasonable control that may affect performance, including but not limited to natural disasters, acts of war, or governmental actions.
3. SCOPE OF SERVICES
Novalta offers a portfolio of strategic consulting and workforce development solutions, including:
Strategic Planning: Data-driven insights, opportunity analyses, strategic roadmaps, and actionable implementation plans.
Learning Experience Design: Tailored program and curriculum design optimized for measurable business outcomes.
Content Production: Creation of interactive digital content, live learning experiences, and supplemental training materials.
Learning Program Deployment: Expert-led training (in-person or virtual) and bespoke learning plans distributed through modern learning platforms.
Performance Analytics & Impact Reporting: Comprehensive measurement frameworks delivering actionable insights into knowledge retention, skill proficiency, and organizational impact.
Specific deliverables, timelines, and roles will be detailed in the Agreement or Statement of Work. Any modifications to the scope must be mutually agreed upon in writing.
4. INTELLECTUAL PROPERTY
Unless otherwise stipulated in the Agreement, all intellectual property, methodologies, and proprietary materials developed by Novalta in the course of delivering Services shall remain the sole property of Novalta.
Novalta grants the Client a non-exclusive, non-transferable license to use the Deliverables for internal purposes as outlined in the Agreement.
Any unauthorized use, distribution, or modification of Novalta’s Deliverables is strictly prohibited.
5. PAYMENT AND REFUNDS
Payment Models
Novalta employs flexible, client-centric pricing structures, which may include:
Fixed-Fee Projects: Comprehensive pricing for defined deliverables.
Value-Based Engagements: Pricing aligned with the measurable impact delivered.
Retainer Agreements: Ongoing support for strategic or operational needs.
Performance-Based Models: Fees contingent upon achieving predefined milestones or outcomes.
Subscription Models: Recurring fees for continued access to Services or resources.
Payment Terms
Payment schedules, amounts, and methods will be explicitly outlined in the Agreement or Statement of Work.
Invoices will be issued upon agreed milestones or timelines, with payment due within 30 days of receipt unless otherwise specified.
Late Payments
Payments not received by the due date may incur interest at the rate of 1.5% per month, or the maximum rate permitted by law.
Persistent non-payment may result in service suspension or termination, as outlined in the Agreement.
Refunds
Refunds are generally not available unless explicitly stated in the Agreement. Refund requests will be reviewed on a case-by-case basis, with decisions communicated within 15 business days.
6. CONFIDENTIALITY
Both parties agree to safeguard any Confidential Information exchanged during the engagement. Neither party shall disclose such information to third parties without prior written consent, except as required by law or regulatory authorities.
Confidentiality obligations shall remain in effect for three (3) years following the termination or completion of the Agreement, unless otherwise specified.
7. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law:
Novalta’s liability for any claim arising out of or relating to the Services is strictly limited to the total fees paid by the Client for the specific Service in question.
Under no circumstances shall Novalta be liable for indirect, incidental, punitive, or consequential damages, including but not limited to loss of revenue, profits, or data.
8. TERMINATION
Either party may terminate the Agreement with written notice, subject to the terms outlined in the Agreement.
Upon termination:
The Client will remit payment for all Services performed up to the termination date.
Novalta will deliver any completed materials or agreed-upon Deliverables.
Novalta reserves the right to terminate the Agreement immediately in the event of non-payment, breach of terms, or other substantial violations by the Client.
9. GOVERNING LAW AND DISPUTE RESOLUTION
These Terms shall be governed by and construed in accordance with the laws of the state of Florida, United States.
Dispute Resolution:
The parties agree to make a good-faith effort to resolve disputes through mediation or arbitration prior to initiating legal proceedings. Any unresolved disputes will be subject to the exclusive jurisdiction of the courts located in Miami-Dade County, Florida.
10. AMENDMENTS
Novalta reserves the right to amend or update these Terms and Conditions to reflect changes in business practices or legal requirements. Any significant updates will be communicated to Clients via email or other agreed-upon methods. Continued use of the Services following such updates constitutes acceptance of the revised Terms.
11. CONTACT INFORMATION
For questions, concerns, or additional information regarding these Terms and Conditions, please contact us:
- Email: contact@gonovalta.com
- Phone: +1 678 860 3703
