Summit Realty, a leading real estate firm, was experiencing rapid growth due to a booming housing market and increasing demand for properties. To seize this incredible opportunity, the company aimed to onboard 3,000 new employees, including agents, brokers, appraisers, and consultants across various departments. Recognizing the pressing need for a robust training program, Summit Realty engaged Novalta to create an effective and comprehensive onboarding solution tailored to their specific requirements.
Rapid expansion posed significant challenges for Summit Realty, which needed to address various critical areas:
Novalta developed a comprehensive training strategy that included several key components:
Novalta implemented a tailored New Hire Onboarding program to enhance essential skills across various roles within the organization:
> Real Estate Agents: Trained in effective sales strategies, negotiation techniques, market trends analysis, and property valuation processes.
> Brokers: Learned critical real estate laws, ethics, compliance regulations, and vital leadership development skills to guide their teams.
> Appraisers: Focused on comprehensive property assessment methods and data interpretation to ensure accurate valuations and reports.
> Consultants: Developed strong customer service, communication, problem-solving, and advisory skills to meet diverse client needs effectively.
Role-specific certification programs emphasized essential skills like sales, marketing, leadership, and compliance, with assessments conducted at the end of each module to evaluate knowledge retention and application.
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