BrightPath, a premier North American retail leader specializing in outdoor apparel, took bold steps to modernize its HR operations to sustain its business growth. Managing a workforce of over 4,000 employees across 150 stores, the organization faced the urgent need to replace its outdated processes with a robust Human Capital Management (HCM) system. BrightPath partnered with Novalta to design a learning strategy that not only ensured the system’s seamless adoption but also delivered measurable business outcomes through targeted skill-building and operational efficiency.
BrightPath’s legacy HR processes presented significant hurdles, threatening business performance:
Without an effective learning strategy, these challenges could worsen, eroding employee engagement and hindering BrightPath’s operational goals.
Novalta initiated a strategic, data-driven needs assessment to align the transformation with BrightPath’s objectives. Key actions included:
The resulting roadmap emphasized:
Novalta’s future-focused learning solutions empowered BrightPath’s HR teams to excel:
BrightPath realized significant advancements within just six months:
BrightPath’s HR transformation now stands as a benchmark for successful HCM adoption, demonstrating how strategic learning can drive operational excellence and improve employee satisfaction.
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